Privacy Policy

This privacy policy is valid for any software provided by the Mesubis GmbH

Opfikon, 29.11.2023

1. Who We Are

This website is provided by Mesubis GmbH.

The controller within the meaning of the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR), is:

Mesubis GmbH
Farman – Strasse 6
8152 Glattpark (Opfikon)

E-Mail:contact@mesubis.com

Website:mesubis.com

2. What personal data we collect and why we collect it

2.1 Visit of our website

By accessing this website, information of a general nature is automatically collected, which includes the type of web browser, the operating system used + type of hardware, the domain name of your Internet service provider and search terms. This information is stored and processed within our databases for the following purposes:

  • Ensure a smooth connection of the website
  • Ensure the smooth use of our website
  • Evaluation of system security and stability as well as
  • Improving the user-friendliness of our website
  • General improvement of the performance of our services
  • Improvement of the offer of our platform
  • Ensuring of properly working booking processes
  • Further administrative purposes

Your data will not be used to draw conclusions about your person. Information of this kind is only evaluated statistically in order to optimize our Internet presence and the underlying technology. This data processing is based on your consent and our legitimate interest in informing you about our services.

2.2 Registered users

For users who register on our website, we also store the following additional personal information that they provide to register their user profile:

  • First & Last Name
  • Full residential address
  • CV + Profile Image (For users with a teacher profile)
  • Date of birth
  • Gender
  • Preferred profile language
  • E-Mail address

All users can view, modify or delete their personal information at any time. Administrators of the website can also view and modify this information.

Since the chat of the platform between two users is not exclusively used for communication between the two parties, but also serves the organization / Planning & execution of lessons, administrators of the website may also view the chat histories in cases of emergency / sufficient suspicion cases or grant access to the competent authorities. Durchführung von Lektionen dient, können Administratoren der Website die Chatverläufe in Not- / hinreichenden Verdachtsfällen ebenfalls einsehen bzw. den zuständigen Behörden Einsicht gewähren.

The data processing is carried out for the following purposes:

  • Ensure smooth functioning of the platform
  • Optimal fulfillment of the offered services
  • Ensure booking procedures
  • Optimal user experience (e.g. by specifying your profile language)
  • Further administrative purposes

This data processing is based on your consent, the fulfillment of the contract and our legitimate interest in the smooth operation of the platform.

3. Storage Period

The data will be deleted as soon as they are no longer required for the purpose of collection. Accordingly, any personal data of former users of the platform will be removed one month after the erasure of the profile. This is in particular important to ensure that all respective payment processes of the last month of membership have been successfully completed.

4. Contact Forms

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address, your request and your name. This data is used for the assignment of the request and the subsequent response to the same. The specification of further data is optional.

5. Use of script libraries (Google Webfonts)

In order to display our content correctly and in graphically appealing manner across browsers, we use “Google Web Fonts” of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts. The privacy policy of the library operator Google can be foundhere.

6. Use of tracking services / cookies

This website uses web analysis services ("tracking services"), which use so-called "cookies". These are text files that are stored on your computer and enable an analysis of anonymous interactions with the website. The information generated by the cookie about your use of this website is usually transmitted to a server of the tracking service and stored there.

We use the tracking services and the information to improve the user experience of our website, to watch out for possible software errors, to provide essential functions such as important notifications and the recovery of your password, but also to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. Based on the use of the website and the Internet, further associated services can be provided, which should further optimize the user experience on our platform.

7. What rights you have to your data

You have the right to information, data rectification, data erasure, restriction of data processing, data portability, withdrawal of your consent and objection. If you are of the opinion that the processing of your data violates data protection law, you can report this to us or the competent supervisory authority. If you have an account on this website, you can request an export of your personal data from us, including any data you have provided to us. In addition, you can request the erasure of all personal data we have stored about you. This does not include data that we are required to retain for administrative, legal or security-related necessities.

8. Social Media

Social media + associated share links are used on our websites. Information, which may also include personal data, may be sent to the service provider via these links and may be used by them. We do not collect any personal data by means of these links or their use. We have no influence on which data the respective platform collects via the share links and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

9. How we protect your data

9.1 SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

9.2 Data Safety

In order to guarantee the best possible data safety, we store our data exclusively in secured server centers. We additionally encrypt critical data at rest, not only during transmission.

9.3 You

Nevertheless, you should be aware that no system in the world is 100% secure. In suspicious cases (e.g. a suspicious e-mail that appears to come from Mesubis), do not hesitate to inform us immediately. Remain cautious with any system, no matter how secure, especially with critical data.

10. Amendments

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.

11. Questions about data protection

If you have any questions about data protection, please write us an e-mail or contact directly the responsible contact point in our organization listed for data protection at the beginning of the privacy policy.